Welcome to Synctrack Estimated Delivery Date

Why Estimated Delivery Date (EDD) is important?

Shoppers keep asking “When will I receive my order?

• 97.8% of shoppers value knowing when their packages will arrive.

• 75.1% say EDD on product and cart pages encourage purchases.

• 54% would shop again if delivery conditions were clear.

Lacking EDD increases cart abandonment and worsens trust

• 41% of e-commerce sites don’t provide EDD, leading to increasing order abandonment.

• 36% use delivery speed rather than specific dates, making shoppers guess when to expect their orders.

Source: Baymard Institute, 2023 | ReadyCloud, 2021 | Project44, 2020

Why Synctrack Estimated Delivery Date?

The app helps merchants set up the estimated times for preparation, processing, production, dispatch, and delivery of products, enabling shoppers to expect when they will receive their orders. This reduces the manual effort needed to address delivery time inquiries, builds customer trust, and improves conversion rates.

Key features

• Create estimate rules based on geographical regions, countries, states, zip codes

• Target specific products, collections, vendors

• Customize message, appearance, date, and time format

• Set up working days, cut-off time, countdown timer

• Auto-detect location

• Display on various places: product page, collection page, cart page/popup/drawer, email order confirmation, etc.

• ETA Checkout extension (only for Shopify Plus)

• 24/7 live chat support